lighting design and equipment supply
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Website usage terms and conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Spatial Lighting’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Spatial Lighting’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 272 Bath Street, Glasgow, G2 4JR. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, personal information will not be stored by us for use by third parties.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Scotland.
About Spatial Lighting
Spatial Lighting is a partnership. Details of the partnership may be requested by contacting us. info@spatial-lighting.co.uk
Our registered address is
Spatial Lighting 272 Bath Street Glasgow G2 4JR
Our VAT number is GB 716 8081 29
General Terms and Conditions
This section of the site explains the terms and conditions you are agreeing to when you shop from the www.spatial-lighting.co.uk web site.
Unless otherwise specified the goods on this web site are suitable for use in the United Kingdom (UK). Those who choose to access the website from outside of the UK are responsible for compliance with local laws if and to the extent local laws are applicable.
Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of Scotland and all parties submit to the non-exclusive jurisdiction of the Scottish Courts.
Any contract will be communicated in English.
Copyright
All designs, text, graphics and their selection and arrangement on this web site are the copyright of Spatial Lighting or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Spatial Lighting’s prior written consent is strictly prohibited.
Acceptance of orders
We work with industry-leading secure payment processors, we validate your order and credit or debit card details you submit to us before your order can be accepted. Once that has been done, we will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your shopping cart form.
This order is then subject to further checks we may choose to make. If your order passes our checks we will send you an order confirmation email, this is our acceptance of your order and it brings into existence a legally binding agreement between us.
We accept payment by most major credit or debit cards. Payment will be debited from your account when you submit your order. This does not affect your legal rights.
Delivery Information
How do I track my order?
We will issue confirmation of the likely delivery date by email. We will email the tracking number by email when goods are dispatched. Please feel free to contact us at any stage for more information.
Where do you deliver to?
We can deliver to virtually all global addresses, however we do reserve the right to decline an order due to global location. This is always subject fraud verification checks. We reserve the right to select a courier of our choice.
Can I collect locally?
Yes. However we do require advance notification of this and we require the cardholder to be present. The card holder must bring three forms of identification, one photographic piece such as a passport or drivers license and two paper forms clearly detailing the home address, these may include but are not limited to utility bills or electoral communications. Should this not be possible, payment must be in cash. A full invoice will be provided.
Delivery options
We reserve the right to select a courier based on each orders merits. Our free of charge service uses main brand couriers but is not an express service. Most UK deliveries are made within 72 hours. Should a quicker delivery be required please contact us. Please note this may result in additional charges.
Items dispatched direct from our supplier
Most of our normal orders are dispatched from our warehouse. However some items may be dispatched direct from our supplier. Normally these items will be delivered to you within 5 working days of the dispatch notification, but for large items you may be contacted by the supplier to arrange a mutually convenient delivery date and time.
Do I need to sign for my delivery?
Yes. You will need to check the condition of the goods on delivery. This is your right. We can not accept responsibility for damages when goods have been signed for as received in good condition. You must not sign goods as unchecked. Please adhere to this. Claims for damages must be made in writing within 3 days of delivery.
Frequently asked questions
I have not received my order
When in stock, goods are usually dispatched by courier within 72 hours. Goods being sent to Europe may take up to 10-14 days. Goods not in stock at the time or order can take up to six weeks to deliver. We will inform you of the delivery date upon conformation.
I have ordered the wrong goods.
Please contact us and we will give you a returns number and the address to return the goods to. You may undertake this at your own cost and liability. We can arrange for the necessary uplift to be made at extra cost and at our liability. Once the goods have been safely returned a full refund will be given. This process must be completed within 28 days of the original delivery date. A re-stocking charge may be made against items that have been ordered in specifically for a client.
The goods are faulty
Our goods are covered by a 12 month manufacturer’s warranty. Should your goods develop a fault within 28 days you may opt to have these replaced or refunded. We will deal with the repair of your goods after this period.
Electrical Specification
All of our goods use the 220v-240v 50 Hz British electrical system. We can supply goods conforming to other Nations standards as special order items.
Do your lights include lamps/bulbs?
Some manufacturers choose to supply their fitting with a light source. Generally speaking though, the packing is not robust enough to safely transport a fragile light source and in order to prevent damaging the actual luminaire with broken glass, they opt not to supply the source. Virtually all the light sources required to use our products are available locally at any good DIY store. |